Common queries answered
Frequently asked Questions
Normally, it will be shipped in about 1-2 days
14-Day Money-Back Guarantee For Any Reason
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
We will provide tracing number, we use the logistics company is: FedEx and ups
Free shipping countries include: United States(except for Alaska, Hawaii, Puerto Rico, and Guam. Does not ship to US Protectorates, PO Box, mailbox, and APO/FPO addresses.), Canada, Australia, United Kingdom, EU member states (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania , Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden).
In addition to the above countries, we are happy to supply products to customers in other regions, but shipping may incur additional costs and delivery days, which need to be borne by the customer. For specific shipping costs, please consult online customer service or send an email, and we will inform you after calculating the actual weight and volume.
One product, one package